Text Messaging Terms & Conditions

Effective Date: November 6, 2026

1. Program Description

PC Smiles sends appointment reminders and scheduling messages to patients who consent to receive text messages. Messages are sent through Twilio. Dental services are provided by CTR Dental Northwest LLC.

2. Consent

By opting in to the PC Smiles text messaging program, you agree to receive appointment reminders and scheduling messages at the mobile number you provide. Consent to text messaging is optional. You may contact your office by telephone for scheduling assistance.

3. Message Frequency and Charges

Message frequency varies based on your appointments and scheduling needs. Message and data rates may apply to messages sent and received. Contact your wireless provider with questions about your plan or charges.

4. Opting Out

Reply STOP to the number sending you PC Smiles messages to opt out at any time. After opting out, you may receive one confirmation message. No further program messages will be sent unless you opt in again.

5. Help and Support

Reply HELP to the number sending you PC Smiles messages for help. You may also call 541-673-3552 or email mckaym@pcsmiles.com.

6. Message Delivery

Carriers are not liable for delayed or undelivered messages. Please call your office if you need to confirm or change an appointment rather than relying on text message delivery.

7. Privacy

Please review our Privacy Policy for information about how we collect, use, and disclose personal information, including mobile information and text messaging consent.

8. Contact Us

PC Smiles / CTR Services Northwest LLC
Attn: Privacy Officer
1683 W Harvard Ave
Roseburg, OR 97471

Phone: 541-673-3552
Email: mckaym@pcsmiles.com